Unopened products can be returned for a full refund within 14 days after purchase. Return shipping prices are your responsibility, and make sure your shipment is labelled as a ‘Return’ on customs documents.Vopeli will not pay duties or taxes on return shipments.
For further instructions, please contact us before returning an order.
As indicated above, we share your Personal Information with service partners to assist us in providing our services and fulfilling our contracts with you. For example:
We use your Personal Information to send you targeted advertising or marketing communications that we believe will be of interest to you, as indicated above. For example:
You can opt out of targeted advertising by:
We use your personal information to provide you with services such as product sales, payment processing, order shipping and fulfilment, and keeping you informed about new products, services, and offers.
We will keep your Personal Information for our records if you place an order through the Site unless and until you ask us to delete it. Please see the section below titled “Your Rights” for additional information about your rights of erasure.
If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has a legal effect on you or generally has a significant impact on you.
We do use customer data in fully automated decision-making that has a legal or otherwise important impact.
Our processor WordPress uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Automated decision-making elements can be found in the following services:
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we collect about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Please contact us using the details provided below if you wish to exercise these rights.
If you are a resident of California, you have the right to access the Personal Information we collect about you (otherwise known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Please contact us using the details provided below if you wish to exercise these rights.
Please contact us at the address below if you would like to appoint an authorised agent to submit these requests on your behalf.
When you visit our Site, a cookie is a little piece of data that is downloaded to your computer or device. Functional, performance, advertising, and social networking or content cookies are among the types of cookies we use. Cookies allow a website to remember your actions and preferences, which improves your surfing experience (such as login and region selection).You won’t have to re-enter this information every time you visit the site or navigate from one page to the next. Cookies also offer information on how people use the website, such as whether they are new to the site or a repeat visitor.
To improve your experience on our Site and to provide our services, we utilise the following cookies.
|_ab||Used in connection with access to admin.|
|_secure_session_id||Used in connection with navigation through a storefront.|
|cart||Used in connection with shopping cart.|
|cart_sig||Used in connection with checkout.|
|cart_ts||Used in connection with checkout.|
|checkout_token||Used in connection with checkout.|
|secret||Used in connection with checkout.|
|secure_customer_sig||Used in connection with customer login.|
|storefront_digest||Used in connection with customer login.|
|_shopify_u||Used to facilitate updating customer account information.|
|_landing_page||Track landing pages|
|_orig_referrer||Track landing pages|
A cookie’s duration on your computer or mobile device is determined by whether it is a “persistent” or “session” cookie. Persistent cookies last until they expire or are erased, but session cookies last until you close your browser. The majority of the cookies we use are persistent, lasting anywhere from 30 minutes to two years after being downloaded to your device.
You may manage and regulate cookies in a variety of ways. Please be aware that deleting or blocking cookies may have an adverse effect on your user experience, and portions of our website may become inaccessible.
Most browsers accept cookies by default, but you may select whether or not to accept cookies using your browser’s options, which are usually available in the “Tools” or “Preferences” menu.For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Please keep in mind that blocking cookies may not totally prevent us from sharing information with third parties like our advertising partners. Please see the “Behavioural Advertising” section above for guidance on how to exercise your rights or opt-out of specific uses of your information by these parties.
Please note that we do not adjust our data collecting and usage methods when we detect a “Do Not Track” signal from your browser because there is no clear industry agreement of how to respond to such signals.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at email@example.com or by mail using the details provided below:
Vopeli Inc., 700 Third Line, Unit 2067, Oakville, ON L6L4B1, Canada